Imres is a medical wholesale organisation that aims to provide high quality medical solutions to UN organisations, NGOs, MOHs, Institutional organisations and many clients in the private sector. Imres was founded in 1980, meaning we have more than 30 years of experience in international medical (emergency) relief. We would like to share this knowledge with our clients to help improve their chances for success by trying to find effective and efficient solutions for every medical project and all challenges they are facing.

Code of Conduct for Imres suppliers and sub-contractors
Imres expects its suppliers and sub-contractors to comply with the code of conduct on minimum labour and environmental standards. Breaking the code of conduct will result in immediate action (see below).

Labour standards

1. Abolition of forced labour
Any forced or compulsory labour, including work following a criminal conviction, as a means of

  • political coercion or education, or punishment for the expression of political or ideological views,
  • workforce mobilisation for purposes of economic development,
  • labour discipline,
  • punishment for participation in strikes, or
  • racial, social, national or religious discrimination

 is prohibited.

2. Freedom of association and collective bargaining
Employees have the right to join a trade union of their choice. The freedom of association also includes the right to independence from government and employer interference and the right for trade unions to elect officials and organise their own affairs and to bargain collectively.

3. Health & Safety
Employers are responsible for ensuring that the work environment and equipment are safe and that the health of employees is by no means compromised. Workers have the right to access clean drinking water and sanitation.

4. The elimination of child labour
The minimum age of employees should not be under the age for completing compulsory schooling but in no event less than 15 years. In case of hazardous work the minimum age is set at 18.

5. Living wages
In determining the level of minimum wages the needs of workers and their families, the general level of wages in the country, the cost of living, social security benefits and the relative living standards of other social groups must be considered. Economic factors need to be taken into consideration as well, including the requirements of economic development, levels of productivity and the desirability of attaining and maintaining a high level of employment. Employers need to ensure that employees are paid their wages regularly and in legal tender, rather than in the form of promissory notes, vouchers or coupons. Wages must be paid directly to the worker and deductions from wages are permitted only where prescribed by law or collective agreement.

6. Working hours
Working hours shall be limited to 8 hours a day and 48 hours a week. Work weeks, including overtime, are not to exceed the legally allowed number of working hours. Workers are entitled to have 1 full day’s rest every week.

7. Equality
With regard to access to employment, training and working conditions, equality of opportunity and treatment should be safeguarded. Discrimination based on race, colour, sex, religion, political opinion, compensation, national extraction or social origin is prohibited.

8. No harsh or inhumane treatment
The following forms of inhumane treatment are prohibited: Physical abuse or discipline, the threat of physical abuse, sexual or other harassment and verbal abuse or other forms of intimidation.

Environmental standards
Imres has defined the following environmental standards which suppliers and sub-contractors should comply with

1. Pollution prevention
All suppliers and sub-contractors of Imres are obligied to reduce all types of waste in order to not pollute the environment (air, water or soil).

2 Resource reduction
All suppliers and sub-contractors of Imres shall recycle and re-use material as much as possible in order to minimize the waste and pollution to the environment

3 Regulations
All suppliers and sub-contractors of Imres are to adhere to all applicable laws and local government regulations regarding the reduction of environmental pollution.

Violations of the Code of Conduct
If a supplier or sub-contractor of Imres violate this Code of Conduct, corrective actions and preventive actions needs to be taken within an agreed time table. If a supplier or sub-contractor does not take the agreed actions within the agreed time table, Imres will terminate the business cooperation with this supplier or sub-contractor immediately.
If the violations continues, Imres will terminate the business cooperation as well.
Any outstanding (purchase) orders will be cancelled and will not be paid by Imres.

Every supplier or sub-contractor who has a business relationship with Imres is obliged to sign off this Code of Conduct.

The supplier or sub-contractor will be checked during a contingent audit at appointment if this Code of Conduct has been pursued correctly. This also counts for every new supplier or sub-contractor.